Comments on: WebEx Connects the Dots http://itredux.com/2006/09/26/webex-connects-the-dots/ New Rules for a New IT World Wed, 25 Aug 2010 01:35:21 -0400 http://wordpress.org/?v=2.9.2 hourly 1 By: IT|Redux - Clearspace Could Bring Office 2.0 to BPM 2.0 http://itredux.com/2006/09/26/webex-connects-the-dots/comment-page-1/#comment-62451 IT|Redux - Clearspace Could Bring Office 2.0 to BPM 2.0 Sat, 31 Mar 2007 01:14:49 +0000 http://itredux.com/blog/2006/09/26/webex-connects-the-dots/#comment-62451 [...] There are many scenarios for which I could see the use of an Office 2.0 platform such as Clearspace in combination with a BPM 2.0 product like Intalio’s, and some were pioneered by WebEx with Connect, which I covered in this previous article. [...] […] There are many scenarios for which I could see the use of an Office 2.0 platform such as Clearspace in combination with a BPM 2.0 product like Intalio’s, and some were pioneered by WebEx with Connect, which I covered in this previous article. […]

]]> By: IT|Redux - Cisco Goes Office 2.0 http://itredux.com/2006/09/26/webex-connects-the-dots/comment-page-1/#comment-57228 IT|Redux - Cisco Goes Office 2.0 Sat, 17 Mar 2007 17:30:30 +0000 http://itredux.com/blog/2006/09/26/webex-connects-the-dots/#comment-57228 [...] The flip side of the story is that Cisco might not have as strong an interest for WebEx’s more exotic endeavors, especially WebEx Connect, which we covered in this past article. WebEx Connect is an extremely complex platform, which is attempting to blend BPM 2.0 and Office 2.0 concepts into a Software as a Service offering that has huge potential, but requires an hour or two in front of a white board to fully understand. [...] […] The flip side of the story is that Cisco might not have as strong an interest for WebEx’s more exotic endeavors, especially WebEx Connect, which we covered in this past article. WebEx Connect is an extremely complex platform, which is attempting to blend BPM 2.0 and Office 2.0 concepts into a Software as a Service offering that has huge potential, but requires an hour or two in front of a white board to fully understand. […]

]]> By: Ismael Ghalimi http://itredux.com/2006/09/26/webex-connects-the-dots/comment-page-1/#comment-56393 Ismael Ghalimi Thu, 15 Mar 2007 20:44:16 +0000 http://itredux.com/blog/2006/09/26/webex-connects-the-dots/#comment-56393 Thanks Mark! Thanks Mark!

]]> By: Mark Bean http://itredux.com/2006/09/26/webex-connects-the-dots/comment-page-1/#comment-56380 Mark Bean Thu, 15 Mar 2007 19:45:35 +0000 http://itredux.com/blog/2006/09/26/webex-connects-the-dots/#comment-56380 After today's announcement it looks like the SaaS market and Office 2.0 just got a lot more mainstream. Kudos on posting this topic back in September Ismael. After today’s announcement it looks like the SaaS market and Office 2.0 just got a lot more mainstream. Kudos on posting this topic back in September Ismael.

]]> By: M.J. http://itredux.com/2006/09/26/webex-connects-the-dots/comment-page-1/#comment-51912 M.J. Thu, 01 Mar 2007 04:07:23 +0000 http://itredux.com/blog/2006/09/26/webex-connects-the-dots/#comment-51912 Hmmm... and on the other end of the spectrum, you see folks like <a href="http://www.yugma.com/">Yugma</a> coming out recently with free web conferencing and real-time collaboration. I tried it. Very powerful for a free application. Should make for interesting times. Hmmm… and on the other end of the spectrum, you see folks like Yugma coming out recently with free web conferencing and real-time collaboration. I tried it. Very powerful for a free application. Should make for interesting times.

]]> By: Webexing Technology http://itredux.com/2006/09/26/webex-connects-the-dots/comment-page-1/#comment-16041 Webexing Technology Tue, 24 Oct 2006 12:55:41 +0000 http://itredux.com/blog/2006/09/26/webex-connects-the-dots/#comment-16041 [...] Ismael makes a great point that this platform... [...] […] Ismael makes a great point that this platform… […]

]]> By: Rob Finn http://itredux.com/2006/09/26/webex-connects-the-dots/comment-page-1/#comment-16039 Rob Finn Tue, 24 Oct 2006 12:26:10 +0000 http://itredux.com/blog/2006/09/26/webex-connects-the-dots/#comment-16039 Ismael, I like your post! Sorry, I cannot even keep track of what blog I am on these days... Ismael,

I like your post!

Sorry, I cannot even keep track of what blog I am on these days…

]]> By: Rob Finn http://itredux.com/2006/09/26/webex-connects-the-dots/comment-page-1/#comment-16038 Rob Finn Tue, 24 Oct 2006 12:14:35 +0000 http://itredux.com/blog/2006/09/26/webex-connects-the-dots/#comment-16038 Zoli, I like your point about proven platform experience. Makes me wonder, how has partnership sales gone for WebEx? They have a long list, but I'm not sure if that accounts for significant sales traction. They call these pure partner relationships Solution Partner, and the list is <a href="http://www.webex.com/partners/solutionpartners.html">here</a>. Great for WebEx for already signing up some Connect partners, but it's hard to see how exactly these add extra value beyond a Solution Partnership. Even tougher to see how these startups joining the platform are making their decision based on a pre-conceived strategic vision, versus just grabbing the PR. The first few Connect partners do not know who else will join the platform and be available for further integration. I will use a similar example with Remedy--think online facility management with workflow around managing contractors, preventive scheduling, help desk, system alerts. Why should such a company build on top of Connect, versus a Solution Partnership OEM-ing WebEx technology into their own technology? Does a platform like this make it easier for Zoho to use technology from Soonr? I think companies, needing some sort of WebEx partnership, with proven innovation would not have as much to gain from utilizing technology from other companies available through Connect. Also, what are the licensing implications and anything I am missing here to the end customer of Solution Partner versus Connect? I think knowing why SugarCRM is a Connect partner and Salesforce.com is a Solution Partner will validate/answer a lot of the above. Does anyone have the answer? I am not privy to the whole picture, WebEx has proven to be innovative in the past, and mixing DNA with Jan Baan sounds like a good strategy on its own. Zoli,

I like your point about proven platform experience. Makes me wonder, how has partnership sales gone for WebEx? They have a long list, but I’m not sure if that accounts for significant sales traction. They call these pure partner relationships Solution Partner, and the list is here.

Great for WebEx for already signing up some Connect partners, but it’s hard to see how exactly these add extra value beyond a Solution Partnership. Even tougher to see how these startups joining the platform are making their decision based on a pre-conceived strategic vision, versus just grabbing the PR. The first few Connect partners do not know who else will join the platform and be available for further integration.

I will use a similar example with Remedy — think online facility management with workflow around managing contractors, preventive scheduling, help desk, system alerts. Why should such a company build on top of Connect, versus a Solution Partnership OEM-ing WebEx technology into their own technology? Does a platform like this make it easier for Zoho to use technology from Soonr? I think companies, needing some sort of WebEx partnership, with proven innovation would not have as much to gain from utilizing technology from other companies available through Connect. Also, what are the licensing implications and anything I am missing here to the end customer of Solution Partner versus Connect?

I think knowing why SugarCRM is a Connect partner and Salesforce.com is a Solution Partner will validate/answer a lot of the above. Does anyone have the answer? I am not privy to the whole picture, WebEx has proven to be innovative in the past, and mixing DNA with Jan Baan sounds like a good strategy on its own.

]]> By: The Village View http://itredux.com/2006/09/26/webex-connects-the-dots/comment-page-1/#comment-14448 The Village View Thu, 05 Oct 2006 16:58:00 +0000 http://itredux.com/blog/2006/09/26/webex-connects-the-dots/#comment-14448 [...] Dan has a good post on the launch of SugarCRM's version of AppExchange... [...] […] Dan has a good post on the launch of SugarCRM’s version of AppExchange… […]

]]> By: Dijital World http://itredux.com/2006/09/26/webex-connects-the-dots/comment-page-1/#comment-14318 Dijital World Tue, 03 Oct 2006 19:07:05 +0000 http://itredux.com/blog/2006/09/26/webex-connects-the-dots/#comment-14318 [...] Ismael is talking up WebEx’s Connect product, which integrates WebEx (web conferencing) with BPM and distributes it over a grid. The demo goes something like this, according to Ismael: The demo we saw goes something like this: youÂ’re a sales manager, and a prospect sends you an email telling you that a technical problem needs to be fixed before you get your prized PO, look like a hero, and keep your fiancee happy (verbatim). The prospect is asking whether you knew about the trouble ticket that was recently entered into the BMC Remedy system. [...] […] Ismael is talking up WebEx’s Connect product, which integrates WebEx (web conferencing) with BPM and distributes it over a grid. The demo goes something like this, according to Ismael: The demo we saw goes something like this: youÂ’re a sales manager, and a prospect sends you an email telling you that a technical problem needs to be fixed before you get your prized PO, look like a hero, and keep your fiancee happy (verbatim). The prospect is asking whether you knew about the trouble ticket that was recently entered into the BMC Remedy system. […]

]]> By: Matt Asay http://itredux.com/2006/09/26/webex-connects-the-dots/comment-page-1/#comment-14017 Matt Asay Fri, 29 Sep 2006 15:57:39 +0000 http://itredux.com/blog/2006/09/26/webex-connects-the-dots/#comment-14017 Interestingly (going to your last point, Ismael), Alfresco is already working on the sort of integration you describe (i.e., Open Source collaboration/content management, CRM, etc.). We've <a href="http://www.voicerd.com/VoiceRD_integration_modules_alfresco.php" rel="nofollow">already integrated</a> Asterisk (VoIP), SugarCRM (CRM), and Alfresco (ECM). What happens when we add DimDim (Web Conferencing) and Zimbra (Email/Calendaring)? It begins to be pretty compelling. Frankly, though, you're right: someone else should be "mashing" us up. We're 100% Open Source -- no barriers to trying. Thanks for the informative blog. Interestingly (going to your last point, Ismael), Alfresco is already working on the sort of integration you describe (i.e., Open Source collaboration/content management, CRM, etc.). We’ve already integrated Asterisk (VoIP), SugarCRM (CRM), and Alfresco (ECM). What happens when we add DimDim (Web Conferencing) and Zimbra (Email/Calendaring)? It begins to be pretty compelling. Frankly, though, you’re right: someone else should be “mashing” us up. We’re 100% Open Source — no barriers to trying.

Thanks for the informative blog.

]]> By: Debbie http://itredux.com/2006/09/26/webex-connects-the-dots/comment-page-1/#comment-14003 Debbie Fri, 29 Sep 2006 13:01:33 +0000 http://itredux.com/blog/2006/09/26/webex-connects-the-dots/#comment-14003 I was going to ask the same question Charlie did, the description of the use case helped a lot. This sounds really cool. I was going to ask the same question Charlie did, the description of the use case helped a lot. This sounds really cool.

]]> By: Utterances of a Zimboe http://itredux.com/2006/09/26/webex-connects-the-dots/comment-page-1/#comment-13717 Utterances of a Zimboe Wed, 27 Sep 2006 17:56:50 +0000 http://itredux.com/blog/2006/09/26/webex-connects-the-dots/#comment-13717 [...] It was pretty nice of Ghalimi to be so advertisy towards the Connect... [...] […] It was pretty nice of Ghalimi to be so advertisy towards the Connect… […]

]]> By: BPMS Watch http://itredux.com/2006/09/26/webex-connects-the-dots/comment-page-1/#comment-13715 BPMS Watch Wed, 27 Sep 2006 17:54:48 +0000 http://itredux.com/blog/2006/09/26/webex-connects-the-dots/#comment-13715 [...] Yesterday Ismael posted something about a new team collaboration offering from Webex called Webex Connect, that appeared to have some connection to Cordys BPM, one of the offerings described in my 2006 BPMS Report series. I couldn’t tell exactly what it did, but Ismael seemed unusually excited about it, so I called my friends from Cordys to get more details. [...] […] Yesterday Ismael posted something about a new team collaboration offering from Webex called Webex Connect, that appeared to have some connection to Cordys BPM, one of the offerings described in my 2006 BPMS Report series. I couldn’t tell exactly what it did, but Ismael seemed unusually excited about it, so I called my friends from Cordys to get more details. […]

]]> By: Gilbane Group Blog http://itredux.com/2006/09/26/webex-connects-the-dots/comment-page-1/#comment-13688 Gilbane Group Blog Wed, 27 Sep 2006 14:08:17 +0000 http://itredux.com/blog/2006/09/26/webex-connects-the-dots/#comment-13688 [...] For those of you interested in the conversation about defining more than simple workflow, the WS-BPEL 2.0 Specification public review... [...] […] For those of you interested in the conversation about defining more than simple workflow, the WS-BPEL 2.0 Specification public review… […]

]]> By: Pushpendra Mohta http://itredux.com/2006/09/26/webex-connects-the-dots/comment-page-1/#comment-13687 Pushpendra Mohta Wed, 27 Sep 2006 14:07:35 +0000 http://itredux.com/blog/2006/09/26/webex-connects-the-dots/#comment-13687 James, Vaysuphere continues to provide presence and availability-based solutions for accelerating enterprise work flow to major Wall Street firms and service providers, directly and through OEMs. Field Sales Automation is one such business process. Happy to share more details -- but take a look at our <a href="http://www.vayusphere.com">website</a>. Regards -Pushpendra P.S. Malcolm continues to a friend of the firm. James,

Vaysuphere continues to provide presence and availability-based solutions for accelerating enterprise work flow to major Wall Street firms and service providers, directly and through OEMs. Field Sales Automation is one such business process. Happy to share more details — but take a look at our website.

Regards
 -Pushpendra

P.S. Malcolm continues to a friend of the firm.

]]> By: Ismael Ghalimi http://itredux.com/2006/09/26/webex-connects-the-dots/comment-page-1/#comment-13676 Ismael Ghalimi Wed, 27 Sep 2006 13:24:29 +0000 http://itredux.com/blog/2006/09/26/webex-connects-the-dots/#comment-13676 James, I will make an introduction and check with Vayusphere. James,

I will make an introduction and check with Vayusphere.

]]> By: James Governor http://itredux.com/2006/09/26/webex-connects-the-dots/comment-page-1/#comment-13668 James Governor Wed, 27 Sep 2006 11:30:43 +0000 http://itredux.com/blog/2006/09/26/webex-connects-the-dots/#comment-13668 They should possibly brief/demo to me. Every single call I do with a vendor that uses WebEx, I always recommend they look for alternatives. I find WebEx to be clunky and invasive of my real estate... Vayusphere? That's a name I haven't heard in a long time. Are they still in field sales automation? Is Malcolm still there? They should possibly brief/demo to me. Every single call I do with a vendor that uses WebEx, I always recommend they look for alternatives. I find WebEx to be clunky and invasive of my real estate…

Vayusphere? That’s a name I haven’t heard in a long time. Are they still in field sales automation? Is Malcolm still there?

]]> By: Boundaryfree http://itredux.com/2006/09/26/webex-connects-the-dots/comment-page-1/#comment-13601 Boundaryfree Tue, 26 Sep 2006 20:51:47 +0000 http://itredux.com/blog/2006/09/26/webex-connects-the-dots/#comment-13601 [...] I was invited to the VIP reception for WebEx’s big splash... [...] […] I was invited to the VIP reception for WebEx’s big splash… […]

]]> By: Jason M. Lemkin http://itredux.com/2006/09/26/webex-connects-the-dots/comment-page-1/#comment-13597 Jason M. Lemkin Tue, 26 Sep 2006 19:47:37 +0000 http://itredux.com/blog/2006/09/26/webex-connects-the-dots/#comment-13597 The demo was pretty impressive. It also struck me as real work (from an ISV perspective) to integrate at the level demostrated. Well beyond an iFrame. It may be that this is the start of a "race" for a true platform for on-demand SMB applications. Salesforce.com is ahead with AppExchange, but their reach is indeed smaller than WebEx (and others who will enter this field too, there are more coming). With more marketplaces, and the quality bar also raised in terms of integration and user experience (this is much more than a Google maps mash-up), the application developers (like us) will likely migrate to the largest exchange with the best customer acquisition opportunity. The demo was pretty impressive. It also struck me as real work (from an ISV perspective) to integrate at the level demostrated. Well beyond an iFrame. It may be that this is the start of a “race” for a true platform for on-demand SMB applications. Salesforce.com is ahead with AppExchange, but their reach is indeed smaller than WebEx (and others who will enter this field too, there are more coming). With more marketplaces, and the quality bar also raised in terms of integration and user experience (this is much more than a Google maps mash-up), the application developers (like us) will likely migrate to the largest exchange with the best customer acquisition opportunity.

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