I am not sure that I understand your question, can you clarify?

Regarding the pre-paid subscription, we do not give a discount, but pre-payment ensures that you will not have to pay more in the event that we would increase our subscription price down the road.

What do you mean by loaylty points?

Best regards
 -Ismael

Yes, this eliminated the Product Manager position, and distributed it to various people within our engineering group. This is something that would not have been possible before. As a result, we reduced our costs and actually simplified the process, while delivering a product that is much more aligned with what customers are willing to pay for.

Best regards
 -Ismael

Externally, of course. Is the pre-paid subscription at a discount, or at regular subscription rate? Did you think about loyalty points instead of pre-paying subscription for D3 credits?

Thanks

Thanks for sharing this. Very, very thought provoking. One thing that wasn’t clear to me — by “crowd sourcing” your product management functions, has this resulted in eliminating the Product Manager position, or has it just reduced the headcount in that area? I would think that there is still a need for a Product Manager to collect all of that feedback, synthesize it into clear requirements, etc.

-Mike

On which side? Internally to Intalio, or with customers?

Best regards
 -Ismael

Salesforce.com has IdeaExchange. It is pretty similar to what you have blogged about. Beyond the public site, I guess Salesforce.com must be using standard Product Management methods to prioritize features for a release. Your method seems more democratic. I am wondering how you handle “Layer 8″ issues in this method — people, politics, administration, and management.

Cheers

Disruptive innovation does not have to happen very often, so we can take care of it ourselves. Also, it usually does not require as much interactions with customers, for they would not be able to provide the right input, therefore Product Management is easier to handle.

Best regards
 -Ismael

Sometimes you need to add a little more that is asked for my customers, otherwise you only have sustaining innovation. How do you cater for innovations of a disruptive nature? Not that I disagree with your approach, it certainly seems to be doing the trick.

Cheers
 -Bob

We offer them to pre-pay multiple years of subscription and to buy credits for D3 projects in advance, which they can spend as they wish over multiple years. This makes it a little bit harder for us from a revenue recognition standpoint, but as a private company, this is totally manageable.

Best regards
 -Ismael