Comments on: Idea Exchange Rocks http://itredux.com/2007/04/12/idea-exchange-rocks/ New Rules for a New IT World Sat, 11 Oct 2008 03:37:48 +0000 http://wordpress.org/?v=2.5 By: Josh Whiting http://itredux.com/2007/04/12/idea-exchange-rocks/#comment-496334 Josh Whiting Tue, 09 Oct 2007 16:04:37 +0000 http://itredux.com/blog/2007/04/12/idea-exchange-rocks/#comment-496334 The feature "idea exchange" or "feature requests" of NetSuite and Salesboom.com really is the best way to ensure customers are receiving exactly the services they require. I was pleased to learn about this feature and look forward to watching how much it will improve the CRM software market. The feature “idea exchange” or “feature requests” of NetSuite and Salesboom.com really is the best way to ensure customers are receiving exactly the services they require. I was pleased to learn about this feature and look forward to watching how much it will improve the CRM software market.

]]> By: Tom Greenberg http://itredux.com/2007/04/12/idea-exchange-rocks/#comment-490301 Tom Greenberg Fri, 05 Oct 2007 15:05:31 +0000 http://itredux.com/blog/2007/04/12/idea-exchange-rocks/#comment-490301 Other vendors have had the same feature for ages! I remember that NetSuite and Salesboom.com have what they call feature requests. Although the idea exchange is good for users, competitors of Salesforce.com can easily incorporate these ideas into their offerings before Salesforce.com! Other vendors have had the same feature for ages! I remember that NetSuite and Salesboom.com have what they call feature requests. Although the idea exchange is good for users, competitors of Salesforce.com can easily incorporate these ideas into their offerings before Salesforce.com!

]]> By: Ismael Ghalimi http://itredux.com/2007/04/12/idea-exchange-rocks/#comment-71549 Ismael Ghalimi Tue, 24 Apr 2007 21:03:49 +0000 http://itredux.com/blog/2007/04/12/idea-exchange-rocks/#comment-71549 Kingsley, Thanks for the kind words. Much appreciated. Best regards -Ismael Kingsley,

Thanks for the kind words. Much appreciated.

Best regards
 -Ismael

]]> By: Kingsley http://itredux.com/2007/04/12/idea-exchange-rocks/#comment-71473 Kingsley Tue, 24 Apr 2007 19:14:53 +0000 http://itredux.com/blog/2007/04/12/idea-exchange-rocks/#comment-71473 You noticed! Fantastic! Actually, I should have caught up on your comments a while back, but the Expo was all consuming. Those are some really cool ideas you've posted on the IdeaExchange by the way. Plus, you're in the top 10 users list for the month. You noticed! Fantastic!

Actually, I should have caught up on your comments a while back, but the Expo was all consuming. Those are some really cool ideas you’ve posted on the IdeaExchange by the way. Plus, you’re in the top 10 users list for the month.

]]> By: Ismael Ghalimi http://itredux.com/2007/04/12/idea-exchange-rocks/#comment-68140 Ismael Ghalimi Sat, 14 Apr 2007 21:02:35 +0000 http://itredux.com/blog/2007/04/12/idea-exchange-rocks/#comment-68140 Karsten, Thank you so much for this insight, I really like the idea, and will have to play with it as soon as possible. We might adopt your approach for the next version of our Demand Driven Development process. Best regards -Ismael Karsten,

Thank you so much for this insight, I really like the idea, and will have to play with it as soon as possible. We might adopt your approach for the next version of our Demand Driven Development process.

Best regards
 -Ismael

]]> By: Karsten Bjørk Rasmussen http://itredux.com/2007/04/12/idea-exchange-rocks/#comment-68103 Karsten Bjørk Rasmussen Sat, 14 Apr 2007 17:58:58 +0000 http://itredux.com/blog/2007/04/12/idea-exchange-rocks/#comment-68103 Great article. It was really interesting to learn that Dell was applying technology from Salesforce.com for their very renowned <a href="http://www.dellideastorm.com/">Dell IdeaStorm</a>. Unfortunately, as I write this I'm not able to access the Salesforce.com IdeaExchange. But reading your post, I can understand that they rate the ideas by some intricate formula, taking into account number of comments, how recently they have been posted, etc. I would like to direct your attention to <a href="http://en.wikipedia.org/wiki/Prediction_markets">prediction markets</a> as an alternative. Not only is there massive documentation on how Prediction Markets outperform other techniques for picking the right idea in a selection process, but the concept also brings the contributors closer into the loop, and opens the opportunity for Intalio/Salesforce.com/Dell to reward contributors, who help the companies with the idea generation and predicting the best ideas. This is achieved by setting up a "stock market" for ideas, where the participants can trade (buy and sell) shares in the listed ideas, over a predefined period of time. One of the premier vendors for Prediction Markets is <a href="http://www.nosco.dk/">Nosko</a>. By combing this technique with the IdeaStorm concept, you are able to fully maximize the wisdom of your crowd (customers, partners, vendors, etc.). Great article. It was really interesting to learn that Dell was applying technology from Salesforce.com for their very renowned Dell IdeaStorm. Unfortunately, as I write this I’m not able to access the Salesforce.com IdeaExchange. But reading your post, I can understand that they rate the ideas by some intricate formula, taking into account number of comments, how recently they have been posted, etc.

I would like to direct your attention to prediction markets as an alternative. Not only is there massive documentation on how Prediction Markets outperform other techniques for picking the right idea in a selection process, but the concept also brings the contributors closer into the loop, and opens the opportunity for Intalio/Salesforce.com/Dell to reward contributors, who help the companies with the idea generation and predicting the best ideas.

This is achieved by setting up a “stock market” for ideas, where the participants can trade (buy and sell) shares in the listed ideas, over a predefined period of time. One of the premier vendors for Prediction Markets is Nosko. By combing this technique with the IdeaStorm concept, you are able to fully maximize the wisdom of your crowd (customers, partners, vendors, etc.).

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